Merchandising Operations Manager, Asia Pacific [Hong Kong S.A.R.]


 

Job Purpose:
  • Managing the Merchandising Cycle is one of the core activities in the Fashion business. It consists of the end-to-end process from OTB planning, preparing collection launch (e.g. pricing & replenishment), through FP/MD sales period before arriving end of life cycle processing.
  • Throughout the cycle, there are certain check points that require consistent execution across the region in accordance our Fashion strategies and governance.
  • The repositioning of this role (from Merchandising Planning) is to reflect the needs of the division to cover a wider range of merchandising operational activities at a deeper depth.
  • Successful execution of this role will enhance consistency, efficiency, and effectiveness on major activities inside the merchandising cycle across the region. The role will also act as a subject expert and influencer to ensure the region’s strategies are well understood and executed.
Key Responsibilities:
  • Syntheses Fashion business case related to product merchandising / product life cycle matters. Provide analytics to evaluate sales trend, inventory planning and category performance.
  • Be a subject expert of OTB planning; lead the market counterparts on the OTB planning exercise and be able to collaborate with global counterparts
  • Identify and analyze business needs, investigate the effectiveness of merchandising operation process, propose solution in accordance with the region’s strategy
  • Lead key merchandising cycle process at regional level:
  • Provide merchandising planning insights during post-buy review
  • Pricing exercise, .com pricing and pricing display on products and in btq applications; recommend continuous improvements
  • Master the calendars (e.g. launch, MD) planning, act according to the strategy in order to maximise benefits to markets. Collaborate with and influence Retail community on execution
  • Develop end of cycle management strategy including market Staff Sales.
  • Host training and best practice sharing workshop in the Fashion community across APAC markets. Influence and promote correct usage of the merchandising tool in APAC region
  • Master the Fashion Replenishment System, support markets to use the system effectively
Person Specifications:
  • Good understanding of Fashion Strategy and product lifecycle
  • Understanding of Fashion Product Referential and its usage
  • Proficiency on Microsoft Office 365. Excel, PowerPoint, Teams are essential; PowerBI, TM1, Anaplan and other Office 365 applications will be a plus
  • Strong analytical skills and data literacy, ability to interpret data, trends and tell story
  • Excellent communication and interpersonal skills with the ability to work effectively with cross-function teams with diverse cultural background
Academic / Professional Qualifications
  • Degree holder
Work Experience
  • 5 years or above on Fashion merchandising related role with 3 years at managerial level
  • 5 years or above experience on OTB planning
  • 3 years or above experience on managing product life cycle operations
Required Competencies
  • Mature enough to handle business case on his/her own, identify risks and proposal actions
  • Sound influence skill and make things happen
  • Curious to learn new skills and eager to challenge status quo constructively
  • Collaborative team player and willing to share knowledge
  • Agile to react and adapt to fast changing business context
  • Ability to work in multi-cultural environment
  • Comfortable to deal with detailed operational matters
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


 

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