Dispatch Operator [India]


 

About the Job:

We are seeking an experienced candidate with minimum 6 months of

Experience to join our team. The ideal candidate will have a strong verbal

communication skill. Responsibilities will include planning, dispatching and

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assigning driver's tracking delivery schedule, and communicating with

customers and drivers to ensure timely and efficient delivery. The

successful candidate will have excellent organization skills, strong

communication abilities and a proactive mindset.

Responsibilities:

 Dispatch drivers and monitor their progress throughout the day.

 Plan and coordinate routes for drivers to ensure timely delivery.

 Plan daily loads, manage equipment for pickups and deliveries.

 Scheduling pickup and delivery appointments for drivers.

 Ensure all units are on schedule for delivery and pickup.

 Communicating with customers and responding to their queries (via

phone, email or fax) in a professional and timely manner.

 Communicating with brokers, carriers, and customers

 Shipping/Receiving administration

 Customer service

 Coordinate orders between sales and drivers

 Directing and organizing logistics activities that may include obtaining

shipping rates or negotiating with service providers.

 Ensuring carrier compliance with company policies and procedures.

 Continually update customers as to the status of each order as

required and solve customer-specific freight issues.

 Communicate with drivers, Customers, and internal staff regarding

and delays or issues.

 Ensure all necessary documentation is completed accurately and on

time.

Dispatch Coordinator Qualifications/Skills:

 Written and verbal communication skills.

 Attention to detail.

 Flexibility.

 Word processing skills.

 Spreadsheet preparation.

 Administrative writing and reporting skills.

 Organizational skills.

 MS Excel.

Work Days: 5 days/week (Rotational)

Job Location: Mohali

Shift – Rotational Shift

Thanks & Regards

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Shift allowance

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Notice Period?
  • Current CTC?
  • Expected CTC?

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

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